Deepthi Gowrishankar
UX & UI DESIGNER
BUSINESS ANALYST
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- NAME
- Deepthi Gowrishankar
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- PHONE
- (919) 208 3576
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- LOCATION
- Charlotte, NC 28203
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- My LinkedIn Profile
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- GITHUB
- My Github Profile
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- RESUME
- My Resume
I am an IT professional who has worked in a variety of disciplines within the technology spheres. My current role at AIG has allowed me to rotate through different teams at the firm. There, I have worked as a business analyst, UI/UX designer, data analyst, and platform engineer. Through these roles, I have worked through the project life cycle from the initial envisioning process through execution and implementation.
I graduated from UNC Chapel Hill with degrees in both Information Science and Economics, as well as a minor in Mathematical Decision Sciences. In addition to my education, I had the privilege of serving on the executive board of Relay for Life as the chair of multiple committees as well as on Active Minds as Co-President, helping recruit members, raise money, and share our mission with those at the university and local community.
Through my work experience and my education, I have become experienced using a variety of tools and softwares. I have worked closely with our clients to gather requirements and design user journeys, wireframes, and prototypes using Axure and HTML/CSS/JS frameworks. Using these designs, I write and track user stories using Agile Central and JIRA under the SAFe Agile methodolgy. I also utilize tools such as Chef, Terraform, AWS, and Python to automate our platform infrastructure.
Created and augmented several intricate wireframes using Axure and other UX tools. Developed sites both for AIG internal teams and personal use.
Certified SAFe Agile Practitioner and Agile Business Analyst. Well-versed in writing and executing user stories.
Wrote, tested, and executed cookbooks to aid in automation efforts. Created and managed AWS instances to help maintain infrastructure as code.
Identified and sourced data for key performance indicators to illustrate the efficiencies of IT strategy implementation using Tableau and Power BI.
- Partnered extensively with cross-functional teams to identify application structure and requirements on high-profile cybersecurity project - Engaged with internal and external stakeholders to take designs from initial envisioning to final implementation - Automated processes for infrastructure creation and migrated applications from on-premises to the cloud
- Investigated and resolved breaks in front-to-back trade flow- Designed a tool to streamline crisis communication
- Negotiated customer approvals for completion of over 95% of all contracts over 8 publications- Managed and regularly corresponded with over 400 customer accounts
- Evaluated market data using technologies such as Buffer, Mention, and Google Analytics to reach out to potential customers- Communicated with local press to publicize company
- Ran user demos and compiled feedback to help create better updates- Created and managed social media accounts to expand user base
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